Contact

Questions about an order, a product, or a return — we are happy to help. Every message reaches a person, not a bot. We reply within 24 hours on business days.

Send us a message

Your details are handled in line with our Privacy Policy and used only to answer your enquiry. We reply within 24 hours on business days.

Contact details

Email: support@hikesoul.com

Phone: 1 (857) 754-3155

Response time: Within 24 hours, business days

Opening hours

Monday to Friday: 9:00 AM – 6:00 PM ET

Saturday and Sunday: Closed

Messages sent outside these hours are answered on the next business day.

Store details

Store name: Hikesoul

Website: hikesoul.com

Business address: 2094 Stadium Drive, Boston, MA 02110, United States

Before you write

Tracking a parcel? Use Track Your Order.

Delivery takes 4–11 business days in total.

Returns are accepted within 30 days of delivery.

Most other answers are on our FAQ page.